Tenant Portal
We’ve built something new for you.
At Lancaster City Housing Authority, our goal is to help every resident thrive — in your home and beyond. That’s why we’re excited to introduce a new Tenant Portal, designed to give you easier access to the information, resources, and support services you need.
Through the portal, you can view rent balances, payment history, and lease documents, submit and track maintenance requests, upload documentation for interim requests and income changes, and communicate with our team — all in one convenient place.
Please note: LCHA is not accepting rent payments through the portal at this time.
What You Can Expect
- Account Information – View rent balances, payment history, and lease documents.
- Maintenance Requests – Submit and track maintenance requests with ease.
- Secure Document Exchange– Upload your documentation for interim requests and income changes.
The Tenant Portal is intended for non-emergency requests and general communication. For urgent matters, please contact your housing manager directly.
Ready to get started?
Are you a new account user? Register your account using the registration code provided in the letter from your property manager. Once registered and logged in, you’ll have access to the tools to manage your account with ease.