Contact LCHA

Q: How can I apply for public housing?
A: To apply for public housing, please visit our application portal or contact our office directly. Eligibility is based on several factors, including income, family size, and housing needs. You will need to provide documentation to complete your application.

Q: How long is the waiting list for public housing?
A: The length of the waiting list varies depending on availability and demand. We recommend contacting our office for current wait times and to confirm your position on the list.

Q: Can I transfer from one public housing unit to another?
A: Transfers are considered based on availability and your eligibility. Contact our office for more details on how to request a transfer and the criteria involved.

Q: What is the Housing Choice Voucher Program?
A: The Housing Choice Voucher Program (also known as Section 8) helps eligible low-income families, seniors, and individuals with disabilities pay for housing in the private rental market. Participants can select their own housing, as long as it meets program requirements.

Q: How do I apply for the Housing Choice Voucher Program?
A: Applications for the Housing Choice Voucher Program are available through our office. Please contact us or visit our website for the application process, eligibility criteria, and necessary documentation.

Q: How long does it take to receive a voucher?
A: The wait time for a Housing Choice Voucher varies depending on the availability of funds and the demand for vouchers. Please contact our office for current waitlist information.

Q: How do I submit a maintenance request?
A: To submit a maintenance request, you can call our office, use our online portal, or submit a written request. Please provide a detailed description of the issue, along with your contact information and preferred method of contact.

Q: How quickly will maintenance issues be addressed?
A: Emergency maintenance issues are prioritized and typically addressed within 24 hours. Non-emergency requests are handled based on the severity of the issue, but we aim to resolve all requests promptly.

Q: What is considered an emergency maintenance request?
A: Emergency maintenance issues include things like plumbing leaks, no heat or hot water, electrical outages, or other conditions that pose a safety risk. If you are experiencing an emergency, please contact us immediately.

Q: What is the ROSS Program?
A: The ROSS (Resident Opportunities and Self-Sufficiency) Program is designed to help families achieve economic independence. Participants are provided with support services, coaching, and financial education to help them increase earned income, reduce reliance on welfare, and work towards self-sufficiency.

Q: How do I get involved in the ROSS Program?
A: To join the ROSS Program, residents can contact our office for an application and eligibility requirements. Our team will assist you in understanding how the program can best support your goals.

Q: What other services are available through Resident Services?
A: Resident Services offers a variety of support, including financial case management, health and wellness programs, educational workshops, and referrals to community resources. We are dedicated to helping residents reach their personal goals and improve their quality of life.