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Accessibility Statement

Website Accessibility Statement

Lancaster City Housing Authority (LCHA) is committed to facilitating the accessibility and usability of all of its digital properties, including our website, for all people with disabilities. LCHA has made all efforts to ensure our website is accessible to all of our members, adhering to the relevant portions of the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level A & AA as our web accessibility standard.

Accessibility Features

Our website incorporates various features to enhance accessibility, including text size adjustments and screen reader compatibility. We continuously work to improve our website's accessibility based on feedback and the latest best practices in web accessibility.

Accessibility Questions

LCHA strives to be accessible by all and we are here to assist. If you have any specific questions or concerns regarding the accessibility of any particular web pages or elements on our website, please contact Yamelyn Ortiz at yortiz@lchapa.com. If you do encounter an accessibility issue, please be sure to specify the web page in your email, and we will make all reasonable efforts to make the page accessible for you. We aim to respond to accessibility concerns within a reasonable timeframe, working diligently to provide an inclusive digital experience.